Introduction to the Floorcovering Industry Trends and Opportunities Training

Description

This course will prepare you for:

• Career path: retail sales, manufacturing representatives, wholesalers, estimating, inspectors,
entrepreneurial opportunities.
• Opportunities from 16 years up.
• Understanding different types of flooring materials, padding, underlayment, and how flooring is
constructed.
• Knowing the environmental and sustainability impact of flooring choices.
• History of the flooring business, complexity of industry.
• Technical software advancements, customer relationship management (CRM) measuring,
software designed to streamline operations for flooring stores.
• Safety precautions.
• Customer Service and Customer Management

Includes one manual and one book and certificate of completion.